In his tenure as Co-Founder and Chief Operating Officer at NICE Global Paul Herdsman has learned quite a bit about what it takes to be a successful entrepreneur.
In a recent interview with Weekly Opinion, he shared some of that wisdom with us with his “Business Lessons”
It’s important to create a solid company culture. You want your employees to have a sense of belonging, and to feel valued. Bringing in and keeping the right people is critical, and the cost of replacing employees can be very high. Get the culture right and you’ll not only find the right people, but you’ll keep them. Part of that culture should be to recognize excellence and achievement and reward it appropriately. Let everyone know that their good work will never go unnoticed.
According to Paul Herdsman, empower your employees to succeed by providing a training ladder for them to climb and ensuring that they always have the tools they need to succeed at their disposal. In addition to training and tools, make sure your whole team understands not only their own role, but the role of others in the company as well. This will further empower them to succeed by knowing who to go to when needed.
As you can see most of Paul Herdsman‘s advice is centered around the people you bring on your team. This is because the people make the company. If you hire the right people and give them the environment, and resources they need to succeed you will build a team that is focused on passionately solving problems for your clients. Your clients may not be able to see the internal workings of your business, but they will be able to feel it in the work you produce and the passion you bring to solving their problems. View Related Info Here.
More about Paul Herdsman on https://about.me/paulherdsman