Paul Herdsman is one of the multi-talented businessmen we have the world today. He is the chief operating officer of a company known as NICE Global. This company was created in 2013 by Herdsman and another partner.
For the past five years, NICE Global has offered the best customer services to clients in the United States and other countries in the Caribbean. Paul Herdsman has worked in the customer service industry for many years, and in these years, he has accumulated skills on customer retention, customer marketing and sales, and business development in general.
It is at NICE Global that Paul Herdsman has perfected and cemented his position as an internationally recognized entrepreneur and businessperson. NICE Global has its headquarters in Montego Bay, Jamaica. It offers customer service solutions to companies with are looking to outsource various customer related services. By offering these services to its customers, NICE Global has managed to help many businesses reduce the costs of operating, increase customer retention rate and increase revenue. The advantage of working with NICE Global is that they ensure that their success is translated to the success of their partners. They come up with metrics that will determine their working relationship with all the partners. The company is also known for maintaining a strong culture that involves ethics and honesty.
Before NICE Global, Paul Herdsman had the opportunity of working with various companies during which he perfected his skills in coming up with the most elaborate and applicable customer service solutions. NICE Global generates most of its revenue from the services they offer to their clients. The success is directly proportional to the success of their partners since they set out the KPI’s used in evaluating the performance of their working relationships with the clients. Go Here for related Information.
One benefit that NICE Global had at the time of starting business is that they had accumulated a number of clients and therefore they never had to start from zero. They had an opportunity of having a number of partners already in place to kick off their operations without facing financial challenges.
More about Paul Herdsman on https://about.me/paulherdsman