Paul Herdsman Shows His Prowess By Leading NICE Global To Excellence

 

Paul Herdsman is one of the multi-talented businessmen we have the world today. He is the chief operating officer of a company known as NICE Global. This company was created in 2013 by Herdsman and another partner.

 

For the past five years, NICE Global has offered the best customer services to clients in the United States and other countries in the Caribbean. Paul Herdsman has worked in the customer service industry for many years, and in these years, he has accumulated skills on customer retention, customer marketing and sales, and business development in general.

 

It is at NICE Global that Paul Herdsman has perfected and cemented his position as an internationally recognized entrepreneur and businessperson. NICE Global has its headquarters in Montego Bay, Jamaica. It offers customer service solutions to companies with are looking to outsource various customer related services. By offering these services to its customers, NICE Global has managed to help many businesses reduce the costs of operating, increase customer retention rate and increase revenue. The advantage of working with NICE Global is that they ensure that their success is translated to the success of their partners. They come up with metrics that will determine their working relationship with all the partners. The company is also known for maintaining a strong culture that involves ethics and honesty.

 

Before NICE Global, Paul Herdsman had the opportunity of working with various companies during which he perfected his skills in coming up with the most elaborate and applicable customer service solutions. NICE Global generates most of its revenue from the services they offer to their clients. The success is directly proportional to the success of their partners since they set out the KPI’s used in evaluating the performance of their working relationships with the clients. Go Here for related Information.

 

One benefit that NICE Global had at the time of starting business is that they had accumulated a number of clients and therefore they never had to start from zero. They had an opportunity of having a number of partners already in place to kick off their operations without facing financial challenges.

 

More about Paul Herdsman on https://about.me/paulherdsman

Paul Herdsman Shares Some Wisdom On Being An Entrepreneur

 

In his tenure as Co-Founder and Chief Operating Officer at NICE Global Paul Herdsman has learned quite a bit about what it takes to be a successful entrepreneur.

In a recent interview with Weekly Opinion, he shared some of that wisdom with us with his “Business Lessons”

It’s important to create a solid company culture. You want your employees to have a sense of belonging, and to feel valued. Bringing in and keeping the right people is critical, and the cost of replacing employees can be very high. Get the culture right and you’ll not only find the right people, but you’ll keep them. Part of that culture should be to recognize excellence and achievement and reward it appropriately. Let everyone know that their good work will never go unnoticed.

According to Paul Herdsman, empower your employees to succeed by providing a training ladder for them to climb and ensuring that they always have the tools they need to succeed at their disposal. In addition to training and tools, make sure your whole team understands not only their own role, but the role of others in the company as well. This will further empower them to succeed by knowing who to go to when needed.

As you can see most of Paul Herdsman‘s advice is centered around the people you bring on your team. This is because the people make the company. If you hire the right people and give them the environment, and resources they need to succeed you will build a team that is focused on passionately solving problems for your clients. Your clients may not be able to see the internal workings of your business, but they will be able to feel it in the work you produce and the passion you bring to solving their problems. View Related Info Here.

 

More about Paul Herdsman on https://about.me/paulherdsman